Terms, Policies & Compliance
StackFlowWorks, registered at 727190, Nr. 205, Dorna Candrenilor, Romania. All legal documentation below is effective as of the date of publication and governs your use of our services.
Privacy Policy
StackFlowWorks ("we," "us," or "our") operates the website and delivers professional engineering services. This Privacy Policy describes how we collect, use, store, and protect your personal data when you interact with our digital platforms or engage our services.
Data We Collect
We collect information you voluntarily provide when contacting us or engaging our services, including your name, email address, phone number, and project details. We also collect standard web analytics data such as IP addresses, browser type, and page interaction patterns through essential cookies.
Purpose of Processing
Your data is processed exclusively for: responding to inquiries, executing contracted services, maintaining operational communications, and complying with legal obligations. We do not sell, rent, or distribute your personal information to third parties for marketing purposes.
Data Retention
Personal data is retained only for the duration necessary to fulfill the purposes outlined in this policy or as required by applicable Romanian and EU data retention laws. Project-related data is archived for a maximum of 24 months after service completion.
Your Rights (GDPR)
Under the General Data Protection Regulation (EU) 2016/679, you have the right to: access your personal data, request rectification of inaccurate data, request erasure ("right to be forgotten"), restrict processing, object to processing, and request data portability. To exercise these rights, contact [email protected].
Data Security
We implement industry-standard technical and organizational measures including encrypted data transmission (TLS 1.3), access-controlled databases, and regular security audits to protect your information against unauthorized access, alteration, or destruction.
Terms of Service
These Terms of Service govern the engagement between StackFlowWorks, registered at 727190, Nr. 205, Dorna Candrenilor, Romania, and any client ("you" or "Client") engaging our professional engineering services. By initiating a project or submitting a request, you agree to be bound by these terms.
§ 1 — Scope of Services
StackFlowWorks provides full-stack web engineering, workflow automation, API integration, cloud infrastructure, and related technical services as described on our service pages. Each engagement is scoped individually with defined deliverables, timelines, and pricing.
§ 2 — Payment Terms
All service fees are quoted in advance and require full or partial payment before work commences, unless otherwise agreed in writing. Payments are processed through our secure Stripe integration. Invoices are due within 14 calendar days of issuance.
§ 3 — Project Delivery & Acceptance
Deliverables are provided according to the agreed timeline. Client review periods of 7 business days apply to each milestone. Failure to provide feedback within this period constitutes acceptance of the delivered work.
§ 4 — Intellectual Property
Upon full payment, all custom code, designs, and configurations developed specifically for the Client transfer to the Client's ownership. StackFlowWorks retains the right to use generalized methodologies, frameworks, and non-proprietary patterns developed during engagements.
§ 5 — Limitation of Liability
StackFlowWorks' total liability for any engagement shall not exceed the total fees paid by the Client for the specific service giving rise to the claim. We are not liable for indirect, consequential, or incidental damages arising from service delivery.
§ 6 — Confidentiality
Both parties agree to maintain confidentiality of proprietary information shared during the engagement. This obligation survives termination of the service agreement for a period of 24 months.
Refund Policy
StackFlowWorks is committed to delivering measurable value on every engagement. We understand that circumstances change and provide a clear refund framework to protect both parties' interests.
§ 1 — Pre-Project Cancellation
If you cancel before any work has commenced, you are entitled to a full refund of any advance payment within 5 business days. Cancellation must be communicated in writing to [email protected].
§ 2 — Mid-Project Cancellation
If you cancel after work has commenced, you will be invoiced for all work completed up to the cancellation date, calculated as a percentage of the total project scope. Any advance payment exceeding the work completed will be refunded within 10 business days.
§ 3 — Deliverable Disputes
If delivered work materially deviates from the agreed specifications, you must notify us within 7 business days of delivery. We will assess the claim and, if validated, either remediate the deliverable at no additional cost or provide a proportionate refund.
§ 4 — Completed Services
Services fully delivered and accepted per the project milestones are non-refundable. This includes work that has been reviewed and approved during the 7-day client feedback window specified in our Terms of Service.
§ 5 — Refund Process
All refunds are processed via the original payment method (Stripe). Processing time is 5–10 business days from approval. For questions, contact [email protected] with your project reference number.